Last updated: June 2025. This Privacy Policy explains how nustagame collects, uses, stores, and protects the personal information of Filipino players on our platform.
When youregister or use nustagame, we collect certain personal information necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals securely. When you access our platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send.
nustagame uses the personal information we collect strictly for the purposes of operating and improving our platform for players in the Philippines. Your account details are used to verify your identity, process transactions in PHP, and ensure compliance with applicable Philippine regulations. We use your contact information to send you important account notifications, security alerts, and, where you have opted in, promotional updates about new games and offers. Technical and behavioural data helps us analyse platform performance, fix issues quickly, and personalise your gaming experience based on your activity. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances. Any sharing of data with third-party service providers — such as payment processors or identity verification partners — is strictly limited to what is necessary to deliver the services you have requested.
All personal data collected by nustagame is stored on secure servers with industry-standard encryption protocols applied at rest and in transit. We implement access controls to ensure that only authorised personnel can view sensitive account information, and all internal access is logged and audited regularly. Payment data is handled through certified payment gateways that comply with applicable security standards, and we do not store full card details on our own servers. In the event of a data breach that may affect your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. We retain your personal data only for as long as your account remains active or as required by law, after which it is securely deleted or anonymised. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
nustagame uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that certain features function correctly. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security checks. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit some features. We do not use cookies to track your activity on third-party websites or to build advertising profiles for external marketing networks. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine data protection requirements.
As a player based in the Philippines, you have specific rights regarding your personal data under applicable data protection legislation. You have the right to access the personal information we hold about you and to request a copy of that data in a portable format. You may also request corrections to any inaccurate or incomplete information held on your account at any time by contacting our support team. If you wish to close your account and have your personal data deleted, you may submit a request to us and we will process it in accordance with our legal obligations and retention requirements. You have the right to object to or restrict certain types of processing, including the use of your data for direct marketing communications. To exercise any of these rights, please contact us at [email protected] and we will respond within a reasonable timeframe.
Our platform may integrate with third-party service providers — such as payment processors, identity verification services, and analytics tools — that are necessary to deliver a complete and secure experience for Filipino players. These third parties are carefully selected and are contractually required to handle your data in accordance with applicable privacy standards and our own data protection requirements. We do not permit third-party service providers to use your personal data for their own independent purposes beyond the specific services they provide to nustagame. Please note that any links to external websites that may appear in our communications are governed by the privacy policies of those respective sites, and nustagame is not responsible for their data practices. We encourage you to review the privacy policies of any third-party services you interact with. Our agreements with all service providers are reviewed periodically to ensure ongoing compliance with Philippine data protection law.
nustagame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be accessible on this page with the revised effective date clearly indicated at the top. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way nustagame handles your personal data, you are welcome to reach out to our support team at [email protected]. We treat all privacy-related enquiries with the highest level of confidentiality and aim to respond within a reasonable timeframe. For general platform questions, our FAQ page covers many common topics in plain Philippine English. You may also review our Terms and Conditions for a full overview of the rules governing your use of the platform. We are committed to being transparent and responsive when it comes to your data rights as a Filipino player.
Have more questions about how we protect your data? Visit our FAQ or create a free account and experience a secure, mobile-friendly platform built for Filipino players.